1. Customer & Product Information
Please include your name, address, email, and phone number (including area code) with the item you are sending in, along with a detailed description of the problem.
Please fill out the warranty return form below and if possible include a copy with the product to be repaired. Once you have submitted this form please feel free to ship your item to us at your convenience.
If we find that the issue with your product is not covered under warranty, we will contact you with a quotation prior to performing the repair.
2. Shipping Information
Rick Hinderer Knives
5371 Columbus Rd
Shreve OH 44676
We recommend that you ship using UPS, FedEx, or USPS Priority Mail, these shipping methods will provide you with tracking information.
3. Turn Around Time
We will return your exchanged or repaired product within 2-3 weeks.