Warranty/Service Form

    Customer Information

    Please use the address your knife should be mailed back to below.

    First Name:

    Last Name:

    Address Line 1:

    Address Line 2:

    City:

    State:

    Zip Code:

    Country:

    Your Email:

    Phone:

    Return Product Information

    Product:

    Model:

    Problem Description:

    I accept the terms & conditions listed on the Rick Hinderer Terms & Conditions page regarding product warranty. Click here to read the warranty.

    1. Customer & Product Information

    Please include your name, address, email, and phone number (including area code) with the item you are sending in, along with a detailed description of the problem.

    Please fill out the warranty return form below and if possible include a copy with the product to be repaired. Once you have submitted this form please feel free to ship your item to us at your convenience.

    If we find that the issue with your product is not covered under warranty, we will contact you with a quotation prior to performing the repair.

    2. Shipping Information

    Ship to:
    Rick Hinderer Knives
    Attn: Warranty/Service
    5371 Columbus Rd
    Shreve OH 44676

    We recommend that you ship using UPS, FedEx, or USPS Priority Mail, these shipping methods will provide you with tracking information.

    3. Turn Around Time

    We will return your exchanged or repaired product within 2-3 weeks.

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