Warranty/Service Form

  • Return Product Information

1. Customer & Product Information

Please include your name, address, email, and phone number (including area code) with the item you are sending in, along with a detailed description of the problem.

Please fill out the warranty return form below and if possible include a copy with the product to be repaired. Once you have submitted this form please feel free to ship your item to us at your convenience.

If we find that the issue with your product is not covered under warranty, we will contact you with a quotation prior to performing the repair.

2. Shipping Information

Ship to:
Rick Hinderer Knives
Attn: Warranty/Service
5371 Columbus Rd
Shreve OH 44676

We recommend that you ship using UPS, FedEx, or USPS Priority Mail, these shipping methods will provide you with tracking information.

3. Turn Around Time

We will return your exchanged or repaired product within 2-3 weeks.